Sherwin-Williams Sucks Customer Reviews and Feedback

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Sherwin-Williams Company is an American Fortune 500 company in the paint and coating manufacturing industry. The company, with headquarters in Cleveland, Ohio, primarily engages in the manufacture, distribution, and sale of paints, coatings, floorcoverings, and related products to professional, industrial, commercial, and retail customers primarily in North and South America and Europe. At the end of 2019, Sherwin-Willams had operations in over 120 countries. The company is mostly known through its Sherwin-Williams Paints line.


Tell the world why Sherwin-Williams sucks!

I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.


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Current Employee - Mechanic says

"Horrible management, lots of responsibilities, treated badly"

Former Employee - Sales Associate says

"racist managers and contractors, dealing with privileged people and their bad attitudes"

Former Employee - Sales Service Representative says

"Not what the job used to be. Heavily micromanaged. Its about who you know to work your way up. Management is completely disconnected from what the job priorities should be and what they were implementing. My advice is to stay away as this company does not have the best interests of its employees at heart."

Current Employee - Assistant Manager says

"Work/Life balance is awful, especially for store managers. High stress . Low staffing in stores, so taking vacation is almost impossible. “Do more with less” attitude from upper management. Cut pension and 401k matching. Company only cares about shareholders."

Former Employee - Sales Representative says

"worked for free, lack of help, short handed all the time. Most of the time they do not promote within. Work load is out of this world as you are micromanaged every single minute of the day. Its exhausting ."

Former Employee - Anonymous Employee says

"bad Pay and worthless co workers."

Former Employee - Assistant Manager says

"there work you to the bone and you have to be lifting paint all day. Your schedule may be extremely inconsistent."

Former Employee - Store Manager says

"Way too many expectations from upper management. I ran a profitable store, hit all financial goals and was forced to resign because of lack of credit accounts opened. If your District Manager has it out for you, they will get rid of you regardless of how well you do in the manager role. Also depending on who your District Manager is, you might not ever be looked at for promotion. I ran a successful store for 3 years and applied for 3 Outside Sales promotions and was not even interviewed! Rude corporation who only cares about corporate executives."

Former Employee - Anonymous Employee says

"You need brown nose the manager to get anywhere in the company. It doesn’t matter if you know your job or not. As long as you are friends with the manager. Also, HR only looks out for management, not the employees."

Current Employee - Mechanic says

"Long hours it’s either 8 or 12. Last minute notification about having to do 12. Un happy very negative team"

A says

"I worked at a Sherwin-Williams store and had a negative experience. The manager and several other employees disagreed with my political views and they made sure to say something about it multiple times a day. The back of the store was very unorganized and the manager seemed not to care about anything. Hours were estimated by the manager so I would stay for longer than I was paid for. The environment was not great and I would not recommend anyone to work at this company. "

Crew Member (Former Employee) says

"Backwards company with middle aged out of touch wine moms as marketing department will fire you for being creative and giving them millions of followers on social media Cons: Working there"

Production Worker (Former Employee) says

"The SW plant in Matteson Illinois is the worst place anyone can work. The environment is negative and often discouraging and degrading. If you like to be talked down to, harassed and constantly threatened with mandatory 6 day work weeks, and be forced to produce with broken machines, this is the job for you. Cons: The managers, the workers, the smell, the pay, the broken machines"

Macine Operator (Former Employee) says

"Work-life balance"

Customer Service/Material Handler (Former Employee) says

"Management was terrible. He had a better than you mentality and it really showed in his treatment toward employees. My job was easy but very physically demanding. I injured my back working here and they told that they didn’t care and I had a doctors note from the company doctor. They do not care about their employees at all. Cons: All"

Sales Associate (Former Employee) says

"This job's culture is toxic. Both managers (assistant and general) would regularly give me work they didn't want to do, while sitting or standing around gossipping about other people that worked in the company.The other workers, one part-timer and a full-timer, who were told to train me, avoided doing that and their jobs like the plague. Cons: The entire job is a con"

Product Wholesale Specialist (Former Employee) says

"White lies and terrible work balance. I have been working for sherwin for 4 years and it’s gone downhill since then. I can’t leave because like everyone else, I have bills to pay so they exploit you. You’re overworked, unappreciated , they just send thank you cards like that means anything at all. Those who work in the office just sit on their behinds and do absolutely nothing for those who work in the stores. They tell us to make sales and sell as much paint possible even during a pandemic . The customers are terrible, absolute garbage . They don’t care who you are, expect home depot prices with california paint qualities. No regards that you’re a human being too. This job makes me want to commit suicide and blame the company but knowing them, they’ll just sweep it under the rug and blame it on something else. All they care about is money Cons: everything"

Delivery Driver (Former Employee) says

"they dont care about you at all and try to never bring up your raise and when they do, it is only a few cents lol no joke. I highly recommend looking elsewhere Cons: everything"

Full Time Sales Associate (Former Employee) says

"Employed for nearly three years never a problem until one day I had a seizure and I was subsequently fired. Pursued a lawsuit but they were ruthless even for a mega company. Heinous. Cons: Everything else"

Associate (Former Employee) says

"No work life balance, always short staffed, pressure from upper management and constant ridiculous turnover meaning excessive OT and overload of work Cons: Bad"

Part Time Sales Associate (Former Employee) says

"Higher ups are awful in this company. All they care about is increasing sales so they can get their bonuses. Sexist or racist contractor at your store? Better ignore it so you can keep his business. Customers treating you awfully? Suck it up and better let them walk on you paint slave. If you're not management then you will always have the short end of the stick. Cons: Management, work culture, pay, hours, entitled customers"

Lead Designer/Project Manager (Former Employee) says

"They do NOT care about you!! Absolutely horrible management and no support whatsoever. I tried to transfer for family personal reason and they forced me to quit because they wouldn’t help me transfer within the company"

Assistant Manager (Former Employee) says

"There is no work like balance. No bonuses for employees. The people who rate this place are the higher management who is compensated decent. Their employees get fifty cent raises at that while management makes quarterly bonuses every three months. The emplyees are treated like garbage. Run far from this place because the only position to get is if you are in the good old boy system"

Warehouse Worker (Current Employee) says

"If you have no family or life this is a perfect fit. Managers and staff are unsafe and do not care about anything at all at the job. I do not feel safe or even acknowledged. Cons: Everything else"

Sales Associate/Delivery Driver (Former Employee) says

"Overworked and favoritism with other employees!!! Only paid 13 dollars an hour to hand carry over 100 gallons of paint daily with over 13 deliveries !"

CSR - Customer Service Representative (Former Employee) says

"I had medical issues and was weeded out as a liability when i was healthy i could work like a horse but when i was ill they got rid of me and didnt care about my hills and the fact i was gonna be homeless because i didnt work. Stay away from sherwin williams"

Manager (Former Employee) says

"Dont work there they dont appreciate their workers. I would never tell anyone to work for sherwin. The will try to find a reason to fire you when you are their best worker so they dont have to pay you your worth"

Blender Operator (Former Employee) says

"no leadership. No plan. This has to be 1 one of the most unorganized places I've ever worked. Can't talk to management. No one there in a lead position knows anything about paint or chemicals."


"Worked for them for 6 years. Does not care about employees do not work there please trust me. They underpay and you are treated poorly by upper level. Cons: Everything"

Sales Associate (Current Employee) says

"The Sherwin-Williams Company has been violating shelter in place laws all over America due to claiming they are a "life-sustaining" business, putting employees at risk for catching and spreading Coronoavirus (COVID-19). There are no life-sustaining products sold at either a retail or commercial paint store. Only minimal tools to keep employees safe are being provided, and we are still being made to come in direct contact with customers all day, every day. We are not safe."

Local Truck Driver (Current Employee) says

"Too many members in white sheets stabbed you back very 40 and 50”s era work atmosphere"

dissapointed!! says

"Colors are TOTALLY different in person than they are online. I ordered green-gray tones end ended up with blues. You can't return anything."

Paprika says

"I ordered 4 different color samples for grey beige paint colors. Everyone of them was much lighter than the swatches that appear on the website. I just wasted my money."

Ann Danielson says

"Ordered never got them, called the company and was told they shipped and not their fault I didn't get them. NEVER will order again."

Christina Elnahass says

"I loved how it showcased the color in a bigger format to get a better picture of what it would look like, however, it does peel off your current paint!! This was a project I was going to wait to do, but now I have no choice!! My wall looks terrible now!!"

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